Before you book
The most common questions. If you cannot find yours, please write to us or give us a call.
Why book directly with you?
Because there is no platform in between: you pay no intermediary commission and you deal with us directly, before, during and after your stay.
How do I make a booking?
Choose your dates and the number of guests in the search bar, select your accommodation and review the total before confirming. You are not charged anything when choosing dates.
Can I speak to someone before booking?
Of course. You can call or message Teresa or Javi on WhatsApp, or send us an email. The details are on the contact page.
How much does it cost to stay?
It depends on the property and the dates. On each property's page you will see the price per night and the total (nights plus cleaning) before confirming, with no platform commission.
What time are check-in and check-out?
We will confirm the times and how to collect the keys when you book. If you need to arrive very late or leave later, please write to us and we will arrange it.
What is the cancellation policy?
We will state it clearly before you confirm your booking. If you have any questions, please ask us beforehand.
Are the properties registered as tourist accommodation?
Yes. The registration number of each property appears on its page.
Is there a cot or high chair for children?
At La Casa de la Alegría, a cot and high chair are available on request. For the other properties, please ask us and we will confirm.
Can I stay for more than a few weeks?
Yes. For long stays we prepare a tailor-made proposal: see the long stays page or write to us.
Where are the properties located?
All in the historic centre of Seville: the Judería, the cathedral area, Puerta Real and the surrounding streets. Everything can be visited on foot.